Customer Journey, Segmentation and Personas

Empowering Consulting Firms with Deeper Customer Understanding

Stratkalytics partners with consulting firms to deliver precise customer journey mapping, persona development, and segmentation analysis. These insights enable your clients to target the right customers, enhance customer experiences, and drive long-term growth.

A deep understanding of the customer is the cornerstone of any successful Go-to-Market (GTM) strategy. By uncovering how customers interact with brands, identifying distinct buyer personas, and segmenting audiences based on meaningful attributes, Stratkalytics ensures consulting firms can deliver actionable strategies that create impact.

Our Expertise in Customer Analysis

Customer Journey Mapping

We help consulting firms map end-to-end customer journeys, capturing every touchpoint across the buying lifecycle:

Persona Development

Creating detailed customer personas ensures your clients’ strategies resonate with their target audiences. We specialize in:

Market Segmentation

Stratkalytics delivers advanced segmentation to help your clients focus their efforts on the highest-value opportunities:

How We Deliver Insights

Scoping & Objectives

Work closely with your consulting team to define project goals, such as improving customer targeting, enhancing value propositions, or optimizing client journeys.

Data Collection & Analysis

Leverage primary and secondary research, client-provided data, and external sources to capture a holistic view of the customer.

Advanced Analytics

Use tools like Alteryx, SPSS, and R for segmentation analysis and Miro and Figma to design detailed customer journeys.

Strategic Alignment

Align findings with client business goals, ensuring actionable insights are delivered in a client-ready format.

Deliverables

Provide polished slide decks, dashboards, and frameworks that consulting firms can use to present recommendations confidently.

Why Consulting Firms Partner with Stratkalytics

Tailored Customer Insights

Expertise in uncovering actionable customer insights across industries such as High Tech, Pharma, and Consumer Goods.

Advanced Tools & Analytics

Skilled in tools like Tableau, Power BI, Alteryx, and SPSS to perform precise analysis.

End-to-End Execution

From research and analysis to client-ready deliverables, we handle the entire process independently.

Cost-Effective Offshore Model

Save 3x on costs while benefiting from round-the-clock execution cycles.

Stratkalytics helps consulting firms transform customer data into actionable insights that shape effective strategies.

Ready to take your consulting engagements to the next level? Let’s discuss how Stratkalytics can support your projects.